If you`re a Voyager customer, it`s important to familiarize yourself with the customer agreement. This document outlines the terms and conditions of using Voyager`s services and helps ensure a positive experience for both the company and its clients.
Firstly, the customer agreement covers the scope of Voyager`s services, which include digital asset trading and other related activities. It also stipulates that customers must be at least 18 years old and agree to follow all laws and regulations related to digital assets.
The agreement also outlines Voyager`s fee structure. Customers are responsible for paying any fees associated with trades or transactions, and these fees may vary depending on the type of asset being traded or the size of the order. Additionally, Voyager reserves the right to change its fee structure at any time, although it will provide customers with notice of any changes in advance.
Another important aspect of the customer agreement is the security of customer accounts. Voyager takes security very seriously and implements various measures to protect customer assets and information. However, customers are also responsible for taking appropriate measures to protect their own accounts, such as using strong passwords and enabling two-factor authentication.
Finally, the customer agreement covers the termination of services. Customers have the right to close their accounts at any time, but Voyager may also terminate services if it suspects any fraudulent or illegal activity. In this case, customers will be notified and may be required to provide additional information before their accounts can be closed.
Overall, the Voyager customer agreement is an important document that all customers should read and understand thoroughly. By doing so, you can ensure a smooth and secure trading experience with the company.